Return policy

If you wish to exchange or return your order, we're always here to assist you! You can exchange or return our products within 14 days. In exchange for the returned product, you can receive a different product (such as the correct size) or a refund.

Please note, these are the exceptions to our return policy:

• Items purchased with a discount cannot be exchanged.
• All tags must still be attached to the item, and the item must be returned in its original packaging.
• Items must not show any visible signs of use.

Here are the steps to initiate a return:

• Send an email to the following email address: havik.a@hotmail.com
• Specify which items you wish to return and the reason for the return.
• We will send you a return label (postage paid) via email. Please print it out.
• Affix the return label to the package and return all items. (The shipping costs will be deducted from the refunded amount)

Additional Information:
The customer will receive their refund within 3 business days back to their account.
Shipping costs for orders under €100 are the responsibility of the customer.
Please keep your return receipt safe. Returns lost or damaged in transit are the customer's responsibility.
Still have questions? Feel free to send an email to: havik.a@hotmail.comz